Lumi ScraperCancellation and Refund Policy
Last updated: 2 October 2026
Plans are paid once, for a month or a year, and never renew by themselves, so there's nothing to cancel. You can ask for a refund within 7 days of a payment, with a valid reason.
Plans: nothing to cancel
Lumi Pro is paid once for a month (₹49) or a year (₹499) on Cashfree's payment page. It doesn't renew by itself and you're never charged again unless you pay again, so there's no subscription to cancel. You can stop using Lumi Scraper at any time; when your plan ends, your account moves to the free plan.
Refunds for plans
You can ask for a refund within 7 days of a payment, with a valid reason: for example, a payment made by mistake, or the same payment charged twice. We look at each request and tell you our decision. If we refund a payment, the plan time it bought is removed. After 7 days, payments can't be refunded, except where the law requires.
Support payments
Support payments are voluntary, so they are not refundable, with two exceptions: a mistaken payment (for example the wrong amount, or a payment you didn't mean to make) and a duplicate payment (the same payment went through more than once). Tell us within 7 days of the payment, and we refund the mistaken payment, or the extra duplicate payment, in full.
How to ask for a refund
Write to support@lumifine.co within 7 days of the payment, with the date, the amount, the payment reference from your receipt, and your reason. We acknowledge every request within 48 hours. Approved refunds go back to the way you paid, through Cashfree Payments; how quickly they reach your account then depends on your bank.